PRIVACY POLICY

Privacy Policy

Effective Date: January 1, 2025

Cascade Equinox Festival (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.cascadeequinox.com or any affiliated sites operated by TJM Entertainment NW LLC (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:
When you purchase tickets, sign up for newsletters, enter contests, or interact with us, we may collect personal details such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Payment information (processed securely by third-party providers)

Non-Personal Information:
This may include your:

  • Browser type and version

  • Device information

  • IP address

  • Referral source

  • Browsing behavior on our Site

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Processing ticket purchases and event registrations

  • Sending email communications, including festival updates and marketing

  • Providing customer service and responding to inquiries

  • Running contests or promotions

  • Improving our website functionality and user experience

  • Complying with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: Payment processors, email platforms, marketing partners, ticketing providers, or data analytics tools to help operate the Site and deliver services

  • Legal Authorities: If required to comply with a legal obligation, protect our rights, or prevent fraud

4. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience and understand usage patterns. You may choose to disable cookies through your browser settings, though some site features may not function properly.

5. Email Communications

By submitting your email address, you consent to receive periodic promotional emails. You can unsubscribe at any time by clicking the “unsubscribe” link in the footer of any email we send.

6. Your Rights and Choices

Depending on your location, you may have rights under privacy laws such as the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR) to:

  • Access or delete your personal information

  • Correct inaccuracies in your data

  • Withdraw consent for data processing

  • Object to marketing communications

To make such requests, please email us at: info@cascadeequinox.com

7. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

8. Security

We implement industry-standard security measures to protect your personal data. However, no online system is completely secure, and we cannot guarantee the absolute security of your information.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13, and we do not knowingly collect data from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. Any updates will be posted to this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

TJM Entertainment NW LLC
info@cascadeequinox.com

Would you like a Terms of Service to go alongside this, or a Cookie Policy pop-up banner?

TERMS AND CONDITIONS | PRIVACY POLICY